Our TechOps
Team
About our team
At GameLounge, our TechOps team is the backbone of our technology infrastructure. Consisting of IT Operations, IT Security, DevOps, and Domains, we work collaboratively to ensure the reliability, security, and efficiency of our systems.
Our team is a diverse group of skilled professionals with a shared passion for technology and a commitment to excellence.
We bring a wide range of expertise to the table, allowing us to tackle complex challenges and deliver innovative solutions.
We are driven by a culture of continuous learning and improvement, constantly seeking new ways to enhance our skills and stay ahead of the curve.
We believe in open communication and collaboration, fostering a supportive environment where every team member can thrive.
Our Values
Reliability: We strive to provide uninterrupted service and ensure the stability of our systems.
Security: We prioritize the protection of sensitive data and maintain a robust security posture.
Efficiency: We optimize our processes and infrastructure to maximize performance and use the latest technologies.
Innovation: We embrace new technologies and explore creative solutions to improve our operations.
Collaboration: We work together seamlessly, leveraging our diverse skills and perspectives to achieve shared goals.
Featured Jobs
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"“Our TechOps team is the driving force behind our technology infrastructure, ensuring its reliability, security, and efficiency”"Daniel Stafrace,Senior Manager of Technical Operations
Technical Support – Locally & Remote
We’re not just technical! We strive to provide holistic value to our work at Game Lounge, where our employees are treated with trust, transparency, and efficiency. We provide peace of mind to our employees, through the successful implementation of a flexible-hybrid approach. Game Loungers can feel safe with the system structure we created. This enables as well as sustains the work-life balance culture that our company is well-known for. This is done through a high-tech structure that allows our workers to work from anywhere.
Onboarding & Offboarding Employees
Our team proactively ensures that a new hire is equipped with all the required hardware and access for all GL employees. Through high-standard tech, we successfully meet the required duties and deadlines of their tasks.
When it comes to offboarding employees, we make sure that all company hardware is collected. We do facilitate the return of all the equipment – including any hardware and office equipment. We also ensure that all the data within the hardware is wiped clean and that there’s no residing company information.
Access To Systems
We ensure that GL employees get all the necessary access to all necessary tools that might facilitate and/or improve their day-to-day workflow.
We do this by following an audited approval process, where tickets are raised and access granted upon business and budget justification.
Office Network
Our focus is to keep a flexible yet efficient office network through the use of the best technology available. Our latest project was a total revamp of Malta’s physical office – this was done in close collaboration with Game Lounge’s Vibe Team.
Meeting Rooms & Conferences
Since our hybrid work approach, we have elevated our meeting and conference rooms into state-of-the-art facilities. This enables our meetings to be efficient and interactional, even in a hybrid setting. Our employees can book these rooms through a dedicated calendar.
Projects
Being abreast of all current technologies is essential for business growth and efficiency, while still abiding by Business critical functions and decisions. We strive towards standardisation, security, and efficient improvisation for any issues. We also adopt an ‘improve or change’ attitude, so we’re always relevant to the fast-changing times.
Our mission is to continue ensuring business efficiency and keep on providing a stellar autonomous user working experience for our employees.